General terms and conditions (GTC) and cancellation conditions
Cancellations which occur up to 14 days before arrival are free of charge. Cancellations which occur late as well as no-show or early departure will be charged with the full price. In addition, the general terms and conditions for the hotel industry apply. We recommend that you take out travel cancellation insurance.
Check-in daily from 15:00 - 18:00
If you wish to arrive outside these hours, please let us know.
If more people or children arrive than booked, extra charges will apply. However, the hotel can cancel the booking and collect the full amount if extra beds are no longer possible in the room or apartment.
Our reception desk is staffed during the day until 6 p.m. But we can be reached by telephone.
Check-out: until 10 a.m.
You can gladly leave your luggage with us at the reception desk if you would like to depart later.
From the moment of reservation we allow to charge 30% of the total amount (payable within 12 days). The remaining amount we recommend to transfer before arrival. We accept EC card, Visa and Mastercard.
- Dog: € 15,- per day without food
- Final cleaning according to price list
- In case of extreme dirt or damage or smoking in the chalet/apartment, additional costs for cleaning may be charged.
- Consumption catering
- Extra orders
The breakfast basket can be reordered daily.